Privacy Policy

Effective Date: August 1, 2024

This Privacy Policy describes how Cipherome, Inc. ("Cipherome", "we", "us", or "our") collects, uses, and shares personal information in connection with the use of our website cipherome.com (the "Website") and our services (collectively, the "Services"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We may collect the following types of information:

Personal Information
  • Contact Information: Name, email address, phone number, and company details.
  • Account Information: Username, password, and profile information.
Usage Data
  • Log Data: IP addresses, browser type, operating system, referral URLs, pages visited, location, and device information.
  • Cookies and Tracking Technologies: To enhance user experience and analyze website usage. You can manage cookie preferences through your browser settings.
Customer Materials

Any data, tools, or other materials that you submit to the Services as described in our Terms and Conditions.

2. How We Use Your Information

Cipherome uses the information collected for the following purposes:

  • To Provide Services: Manage your account, provide access to the COMPASS platform, and deliver related services.
  • To Improve Our Services: Analyze usage patterns and improve the functionality and user experience of our Website and Services.
  • To Communicate with You: Send updates, newsletters, marketing materials, and respond to inquiries.
  • To Process Transactions: Facilitate billing and payments for Services.
  • To Ensure Security: Protect against unauthorized access and improve our security measures.
3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Business Transfers: In connection with a merger, sale, or other transfer of company assets.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, and safety of Cipherome and others.
  • Collaborative Projects: With other users or third-party participants in collaborative projects as authorized by you.
4. Data Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Reention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Customer Materials will be retained according to the terms specified in our service agreements.

6. Your Rights and Choices

You have the following rights concerning your personal information:

  • Access and Update: Request access to or update your personal information.
  • Opt-out: Unsubscribe from marketing communications at any time by following the instructions in the emails.
  • Delete: Request deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at privacy@cipherome.com.

7. International Data Transfer

We may transfer your personal information to countries other than your own, including to the United States, where we are headquartered. When we do so, we ensure that appropriate safeguards are in place to protect your information.

8. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@cipherome.com

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